HOREA
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Legal information

Legal notice, privacy and conditions

This is a translation. In case of discrepancy, the French version prevails.

Legal notice

HOREA, custom watchmaking
Operator: [to be completed: company or operator name]
Address: [to be completed: postal address], Geneva, Switzerland
UID number: [to be completed: CHE-xxx.xxx.xxx, if registered]
E-mail: info@horea.ch · Phone: +41 79 308 74 55 · Instagram: @horea.ch

Prices are in Swiss francs (CHF) [to be completed: “VAT included” or “not subject to VAT”].

The visuals on this site are 3D renders and AI-generated images, for illustration only. They will be replaced by photographs of our sessions.

Privacy policy

We process your personal data in accordance with the Swiss Federal Act on Data Protection (FADP).

Controller

The operator of HOREA named above. For any question: info@horea.ch.

Data collected

Only what you enter in the form: first name, last name, e-mail address, phone (optional), chosen option and date, number of places, your watch configuration, first name of a gift voucher recipient, and your message.

Purpose

To handle your request: reply to you, confirm your place, send you the payment link, prepare your watch and send you practical information. If you ask to be notified of new dates, we use your e-mail for that purpose only. We never sell or rent your data.

Service providers

  • Wix.com hosts the site and receives the forms. Data may be processed in data centres outside Switzerland (notably the European Union, the United States and Israel), with the safeguards provided by Wix.
  • Google Fonts provides the site's typeface. Your browser connects to Google to load it, which transmits your IP address.
  • Payment: TWINT and our bank (QR bill) receive the data needed for payment.
  • E-mail: our e-mail provider hosts the messages exchanged with you.

Photos taken during the session

We take photos during the session to give them to you as souvenirs. We only publish a photo in which you can be recognised (website, Instagram) with your written consent and, for minors, that of their legal guardian. You can withdraw this consent at any time.

Medical certificate

If you send us a medical certificate to postpone your place, it is used only for that purpose and then destroyed.

Cookies and storage

The site uses no advertising cookies and no tracking tools. It only stores a technical token (horea_tok) in your browser, needed to send the form and valid for a few hours.

Retention

Your data is kept for as long as needed to handle your request and to meet legal accounting obligations (10 years for accounting records), then deleted. A request with no follow-up is deleted after 12 months.

Your rights

You may at any time request access to your data, its correction, deletion or transfer, or object to its processing, by writing to info@horea.ch. You may also contact the Federal Data Protection and Information Commissioner (FDPIC).

Booking conditions

Booking and payment

A request sent through the site is not yet a firm booking. The steps: 1. you send your request on the site; 2. we reply within 24 hours by e-mail with the confirmation and the payment link; 3. your booking is firm once payment is received. To correct your request, simply reply to our e-mail.

  • Booking more than 30 days before the session: your place is confirmed upon receipt of a 30 % deposit (TWINT or QR bill). The balance is due no later than 30 days before the session.
  • Booking 30 days or less before the session: the full price is due upon booking.
  • Team bookings: 30 % deposit upon confirmation, balance payable by invoice no later than 30 days before the session.

Cancellation by the participant

  • More than 30 days before the session: refund of the amounts paid, minus a CHF 50 fee.
  • 30 to 15 days before: refund of 80 % of the price.
  • 14 to 4 days before: refund of 50 % of the price.
  • 3 days before or less, or no-show: no refund.

In all cases, you may transfer your place to someone else free of charge by letting us know. In case of illness or accident confirmed by a medical certificate, your place is postponed to another date free of charge.

Cancellation of a team session

More than 30 days before the session: the deposit is refunded, minus a CHF 50 fee. 30 to 8 days before: the deposit is retained. 7 days before or less: the full price is due.

Change of date by the participant

A change of date is free until 30 days before the session, then charged CHF 100 per person, subject to availability.

Cancellation by HOREA

A session takes place from 4 participants. If this number is not reached, we let you know at least 7 days before the date. If we have to cancel or postpone a session (serious impediment, force majeure or too few participants), we offer you another date free of charge or refund all amounts paid in full, as you prefer. No further compensation is due, except in case of gross negligence or intent on our part.

Gift voucher

The gift voucher is paid in full when ordered. It is valid for 12 months from its date of issue, for the option stated, on a date of choice subject to availability. After that, its value can still be used for another 24 months, on any option, at the current price (any difference being paid in addition). It cannot be refunded or exchanged for cash, but it can be passed on.

The watch (option Your watch)

The movement is an ETA 2824 or Sellita SW200 automatic calibre, depending on availability; the calibre is confirmed to you before your visit. You fit the dial, hands and strap and case the movement, with the watchmaker. The watch (sapphire crystal, water-resistant to 3 bar, i.e. 30 m) is handed to you on the same day, with its case and your certificate of participation. It carries the 2-year legal warranty (art. 197 ff. of the Swiss Code of Obligations) against manufacturing defects. Water-resistant to 3 bar, it withstands rain and splashes, but not bathing or showering. The warranty does not cover normal wear (strap, scratched crystal) or damage caused by impact, by water beyond 3 bar or by the watch being opened by a third party.

How the session runs

The session is led by a watchmaker, who ensures that gestures are carried out safely. Each participant handles the tools and parts with care. The session is held in English or French. It is open to everyone from 14 years old; participants under 16 come with a registered adult. Minors book with the consent of their legal guardian.

Applicable law

These conditions are governed by Swiss law. Place of jurisdiction: Geneva.

Last updated: November 2026.